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Dynamics 365 Portals Tip #29 - Help Desk Overview - Engineered Code

In this tip I provide an overview of the help desk functionality, available in most of the out-of-the-box starter templates for a Dynamics 365 Portal. This feature exposes the Case functionality that exists as part of the Customer Service application. Official Microsoft documentation can be found here: https://docs.microsoft.com/en-us ...

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