News

Social Security Administration backtracks on decision to end paper checks, reports say
The Social Security Administration will continue to send some paper checks to beneficiaries of the retirement program, ...
Social Security Administration quietly corrects blog on taxation of benefits — but confusion persists
The Social Security Administration quietly corrected a blog post that had asserted that the recent federal budget bill ...
Social Security agrees to customer-service audit after Elizabeth Warren meets with commissioner
The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.
Social Security retreats from plan to eliminate paper checks for beneficiaries
The Social Security Administration had planned to eliminate all paper checks by Sept. 30. Now the agency says it will ...
CW39 Houston8h
Social Security wait times could get quicker; Here’s why
According to the Social Security Administration, thanks to new technology, customers could see a faster process over the ...
Earthquake at Social Security: SSA backs down on plan to eliminate paper checks - What happens then?
In a significant policy reversal, the Social Security Administration (SSA) has confirmed it will not eliminate paper checks ...
WBIW1d
Social Security gains momentum: Meeting customer needs online, on the phone, and in-person
The Social Security Administration (SSA) today announced substantial progress in service delivery outcomes resulting from ...
Mass. Sen. Warren scores sitdown with Trump’s Social Security boss; seeks answers on privatization
"Under the Trump administration, Americans are being forced to deal with hours-long phone wait times," U.S. Sen. Elizabeth ...
Bloomberg L.P.21d
Social Security’s Bisignano Hails US Tax Bill as ‘Historic Step’
Social Security Commissioner Frank Bisignano lauded the $3.4 trillion fiscal tax package bill passed by the US House this week for providing tax relief to millions of older Americans.
WBHM 90.33d
Efforts to shrink Social Security’s phone wait times are putting a strain elsewhere
The Social Security Administration reassigned some field office employees in an effort to bring down lengthy phone wait times ...
FedScoop29d
Social Security chief ducks DOGE questions as Democrats decry agency ...
Social Security Administration Commissioner Frank Bisignano sidestepped questions from lawmakers this week about whether he still considers himself “fundamentally a DOGE person” in the wake of chaos ...
Yahoo29d
Social Security help wait times get worse: What's going on behind the scenes
Frank Bisignano, president and CEO of Fiserv, appears at a Senate Committee on Finance hearing to examine his nomination to be commissioner of the Social Security Administration on Tuesday, March 25, ...