DENVER — An annual survey of airline passenger experiences again ranked Denver-based Frontier Airlines last among competitors ...

New rankings show that airline passenger satisfaction is up slightly, even with higher fees for everything from baggage to ...

and Frontier Airlines finished last in the economy/basic economy study. Positive passenger experiences with airline staff were responsible for a nine-point increase in customer satisfaction with ...

Spirit, Frontier, WestJet, Air Canada and American Airlines rounded out the lowest ... overall airline passenger satisfaction has increased. Economy class made significant gains thanks to better ...

Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy ...

Wild viral footage has captured Frontier Airlines gate agents getting into a bust-up with a passenger who had sniped, “I’m never flying this sh—y airline again” after being hit with an ...

Gate agents who mocked a Frontier Airlines passenger, sparking viral outrage, have been taken off the frontlines for the company. The agents, who work for a third-party contractor, “are no ...

Airline satisfaction improves in 2025 as Oklahoma airports upgrade facilities and U.S. air travelers report fewer delays and ...

Footage of a standoff between a Frontier Airlines gate agent and a passenger went viral after the flier showed up only to find he was required to pay a check-in fee. The passenger, who asked to ...