The Digital Twin Consortium’s new Agent AI Capabilities framework could help contextualize requirements for the agentic fad. It will also expand the agentic conversation beyond LLMs to consider an ...

Anthropic has reframed its OpenAI API block, clarifying it will still permit access for safety and benchmarking while barring ...

Salesforce still trades at a significant valuation discount, as SaaS rivals have spurred significant gains. See why CRM is ...

Bill Gates says AI is advancing so fast that even experts can't agree whether it will replace human jobs in a year or in a ...

Anthropic has revoked OpenAI's API access to its Claude models, accusing its rival of violating terms of service to develop ...

With agentic AI deployments accelerating, Noma Security’s $100 million Series B will fuel development of risk management and ...

The tech industry is entering a new era where human employees are no longer at the center of growth. Across Silicon Valley, companies are slashing jobs, cutting costs, and redirecting their resources ...

Intel, Microsoft, Amazon, HPE, Meta, and NetApp were among the top companies in terms of tech layoffs in the first half of ...

Tech companies that are cutting jobs and leaning more on artificial intelligence are also disrupting themselves.

As with CCaaS peers, Five9 is well placed to benefit from the massive contact center cloud transition opportunity, with less than 30% of global contact center agents having moved to the cloud as of ...

Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through ...