New customers who sign up for broadband from July 31 will see their monthly price rise by £4 mid-way through their contract - ...

Customers taking out new broadband or mobile deals with the providers will be hit with price hikes mid-way through their ...

The Ofcom investigation initially found that EE and Plusnet made more than 1.3 million sales without providing customers with ...

BT is poised to alter its strategy regarding mid-contract price increases, with new customers set to encounter an annual rise ...

Plusnet has been singled out as the 'cream of the crop' by experts with packages starting from £24.99 per month ...

B T and EE customers will notice a change from today as the company has raised mid-contract prices for customers taking out a ...

BT AND EE are to introduce hefty hikes to mid-contract price rises from tomorrow. New customers who sign up to a broadband ...

BT, EE and Plusnet announce new price rises - New broadband and mobile customers are set to see even bigger price rises in ...

A full report on the incident is yet to be drawn up but, according to PlusNet, initial investigations show that contractors cut all power to the as-yet-unidentified data centre, in the process ...

Plusnet - slogan "We'll do you proud" - claims to have award-winning customer service. Plusnet manager Alexandra Devine apologised to Kevin and described the call advisor’s behaviour on 17 ...

PlusNet has promised its customers that "an extensive analysis of how this happened has been carried out and working practices implemented to prevent it happening again". The company has however ...

Hundreds of Plusnet customers continue to complain about a glitch that has left them unable to check their email address, which is provided for free to all Plusnet customers with its broadband ...