"Under the Trump administration, Americans are being forced to deal with hours-long phone wait times," U.S. Sen. Elizabeth ...

It was like no communication ever sent from the nation's nonpartisan social insurance program and it should be the very last ...

An email touting a new law that cuts taxes and safety-net spending wrongly politicizes the Social Security Administration, ...

The change marks a major improvement in customer service, allowing beneficiaries and applicants to manage their Social ...

The Social Security Administration (SSA) has recently made historic progress in modernizing its services, aiming to directly benefit millions of people across the ...

The Social Security Administration is providing less information about caller wait times. Critics complain it's misleading ...

The agency, which serves 73 million beneficiaries, has struggled to improve customer service amid cutbacks, long wait times and a crashing website.

The Administration announced 24/7 access to the My online portal starting in mid-July as part of a broader customer service ...

Social Security Commissioner Frank Bisignano will huddle with Sen. Elizabeth Warren (D-Mass.) in Washington on Wednesday amid ...

The Social Security Administration reassigned some field office employees in an effort to bring down lengthy phone wait times ...

When Americans can no longer trust the information it receives from the Social Security Administration, there's a problem.

An email from the agency praised the bill, but only some recipients will see savings. Here's what the legislation means for seniors.