DENVER — An annual survey of airline passenger experiences again ranked Denver-based Frontier Airlines last among competitors ...

Airline passengers have spoken, and they've named the airlines that provide the highest customer satisfaction ahead of the busy summer travel season.

New rankings show that airline passenger satisfaction is up slightly, even with higher fees for everything from baggage to ...

Between rising fuel costs, labor shortages, technological disruptions, and softer demand, the airline industry is facing a ...

and Frontier Airlines finished last in the economy/basic economy study. Positive passenger experiences with airline staff were responsible for a nine-point increase in customer satisfaction with ...

Spirit, Frontier, WestJet, Air Canada and American Airlines rounded out the lowest ... overall airline passenger satisfaction has increased. Economy class made significant gains thanks to better ...

According to their rankings, which are based on survey responses from 10,224 passengers ... lowest ranked airlines? That dubious honor went to Frontier, which earned a satisfaction of just ...

Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy ...

Wild viral footage has captured Frontier Airlines gate agents getting into a bust-up with a passenger who had sniped, “I’m never flying this sh—y airline again” after being hit with an ...

Gate agents who mocked a Frontier Airlines passenger, sparking viral outrage, have been taken off the frontlines for the company. The agents, who work for a third-party contractor, “are no ...