AI agents will offer integrated capabilities that allow consumers to control multi-process functions unlike existing AI that ...

As firms seek to drive business development, client engagement and revenue growth, customer relationship management needs to ...

Creatio unveiled a new CRM paradigm that puts a prompt entry box front and center, allowing the user to simply type in what they need.

Cloud-based CRMs are typically the best option for limited budgets. They are more affordable upfront and scale as your ...

In the modern world of digital technology, companies are always looking for ways to enhance customer relations. Traditional ...

Salesforce partners with Singapore Airlines to enhance customer service through AI-driven solutions and Agentforce technology ...

We were particularly impressed by how Salesforce handles workflow automation and by its pioneering integration of artificial intelligence (AI) in CRM customization. Notably, Salesforce was one of the ...

Salesforce plans to invest $1 billion in Singapore over the next five years as it seeks to fuel the adoption of its AI agent ...

On Wednesday, Microsoft unveiled Sales Agent, which can help sales teams close more deals faster by researching leads, setting up meetings, reaching out to customers, and even closing sales for ...

Wealth tech providers unveil stand-alone platform, AI strategy, and integration partnership to support demand for ...